Frequently Asked Questions
Below are the most commonly asked questions regarding the T-Lock Platen Kit.
Q: Which printers will the T-Lock Platen Kit work with?
A: The T-Lock Platen Kit will work on all Brother DTG printers. This includes the GT-541, GT-782, GT-341, GT-361 and GT-381 printers.
Q: Does the T-Lock Platen Kit use the same pin setup as the Brother DTG platens?
A: Yes, the T-Lock Base uses the same 5 pin setup as the Brother DTG platens. There is one large pin that goes into the platen stem, a medium pin used for locating the platen on the platen stem and three small pins that rest inside the platen height adjustment system.
Q: What platen inserts come with the T-Lock Platen Kit?
A: Click here to see all the platen inserts that are included in this kit.
Q: What platen inserts are not included in the T-Lock Platen Kit?
A: Click here to see all the optional platen inserts (additional purchase required) that are available with this kit.
Q: If I want to create my own platen inserts, how can T-Lock Base help me?
A: You can use the T-Lock Base to create your own platen inserts either using the T-Lock Brackets or the four pre-drilled holes in the T-Lock Base to secure your own custom platen insert.
Q: Can I get the drawing for the locations of the screw holes to create my own platen insert using the T-Lock Brackets?
A: Yes, click here to download the PDF file that contains the location of the screw holes compared to the center of the platen insert.
Q: Can I get the drawing for the locations of the holes in the T-Lock Base so I can create my own platen insert?
A: Yes, click here to download the PDF file that contains the location of the four pre-drilled holes compared to the center of the platen insert.
Q: What setting should I set the platen height adjustment lever at when using the different platen inserts?
A: The platen height setting will vary depending on the platen insert being used and the thickness of the garment being printed on. It is recommended that you check the platen height for each garment prior to printing.
Q: Where can I buy a T-Lock Platen Kit?
A: Contact an authorized Brother DTG dealer to inquire about purchasing a T-Lock Platen Kit or optional inserts. If you are located in the USA, you can also purchase these items by visiting our online shop. For all international customers (outside of the USA), please complete the form on this page and we will send you a quote that includes the cost of shipping via USPS.
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